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Cookie Policy

Last updated: January 28, 2026

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

We also use similar technologies such as web beacons, pixels, and local storage, which function similarly to cookies. In this policy, "cookies" refers to all such technologies.

2. How We Use Cookies

Intent AI uses cookies for the following purposes:

  • To enable essential features and functionality of our Services
  • To remember your preferences and settings
  • To authenticate you and keep you logged in
  • To analyze how our Services are used and improve them
  • To measure the effectiveness of our marketing campaigns
  • To personalize your experience

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Cookie NamePurposeDuration
session_tokenAuthentication and session managementSession
csrf_tokenSecurity - prevents cross-site request forgerySession
cookie_consentStores your cookie preferences1 year
auth_stateOAuth authentication state15 minutes

3.2 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie NamePurposeDuration
theme_preferenceRemembers your theme preference (light/dark)1 year
sidebar_stateRemembers sidebar collapse state1 year
view_preferencesRemembers list/kanban view preference1 year
last_organizationRemembers your last active organization30 days

3.3 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.

Cookie NameProviderPurposeDuration
ph_*PostHogProduct analytics and usage tracking1 year
_ga, _gidGoogle AnalyticsTraffic analysis and visitor behavior2 years / 24 hours

3.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Note: We currently do not use marketing cookies. If this changes in the future, we will update this policy and obtain your consent.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies and recommend reviewing the respective privacy policies:

5. Managing Cookies

You have several options for managing cookies:

5.1 Cookie Consent Banner

When you first visit our site, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Send a "Do Not Track" signal to websites

Here are links to cookie management instructions for popular browsers:

5.3 Impact of Disabling Cookies

Please note that if you block or delete cookies, some features of our Services may not function properly. Essential cookies are required for the basic operation of our website and cannot be disabled.

6. Local Storage

In addition to cookies, we use local storage to store information in your browser. Local storage is similar to cookies but can store larger amounts of data and does not expire automatically.

We use local storage for:

  • Authentication tokens (secure storage)
  • User preferences (view modes, collapsed states)
  • Cached data for improved performance
  • Unsaved form drafts

You can clear local storage through your browser's developer tools or settings.

7. Widget Cookies

Our embeddable feedback widget uses minimal cookies and local storage to function:

  • Session ID: To track feedback sessions (not personally identifiable)
  • Widget State: To remember if the widget is open/closed

The widget does not set any tracking or marketing cookies. If you embed our widget on your website, you should inform your users about its use in your own privacy policy.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

Intent AI - Privacy Team
Email: privacy@intentai.com