Simple, Transparent Pricing
Start free, scale as you grow. No credit card required.
Free
For individuals exploring feedback collection
- Up to 100 feedback items/month
- 1 product
- 1 team member
- Text feedback
- Basic analytics
- 30-day data retention
Starter
For small teams getting started
- Up to 1,000 feedback items/month
- 3 products
- 5 team members
- Voice & text feedback
- AI classification
- Data export
- 90-day data retention
- Email support
Pro
For growing teams that need more power
- Up to 10,000 feedback items/month
- 10 products
- 20 team members
- Voice, text & screenshot capture
- Advanced AI insights
- Slack & Discord alerts
- Webhook integrations
- API access
- 1-year data retention
- Priority support
Compare Plans
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Collection | ||||
| Text feedback | ||||
| Voice feedback | ||||
| Screenshot capture | ||||
| Console error capture | ||||
| Custom metadata | ||||
| AI & Analytics | ||||
| Basic analytics | ||||
| AI classification (7 action types) | ||||
| Sentiment & emotion analysis | ||||
| Topic clustering | ||||
| Health score reports | ||||
| Weekly AI digest emails | ||||
| Integrations | ||||
| Widget embed | ||||
| REST API access | ||||
| Slack alerts | ||||
| Discord alerts | ||||
| Jira integration | ||||
| Webhooks | ||||
| Security & Compliance | ||||
| GDPR compliance | ||||
| Data export | ||||
| Audit logging | ||||
| SSO / SAML | ||||
| SLA guarantee | ||||
| Dedicated support | ||||
Frequently Asked Questions
What counts as a feedback item?
A feedback item is any piece of user feedback submitted through the widget, API, or integrations. Each text submission, voice recording, or screenshot counts as one item.
Can I change plans anytime?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the difference.
What happens if I exceed my monthly limit?
We'll notify you when you're approaching your limit. If you exceed it, new feedback will still be collected but won't be analyzed until the next billing cycle or you upgrade.
Do you offer discounts for startups?
Yes! We offer special pricing for early-stage startups. Email us at sales@intentai.com with details about your company.
Is there a free trial?
All paid plans include a 14-day free trial with full access to features. No credit card required. The Free plan is available forever with no trial needed.
How does the AI classification work?
Our AI analyzes feedback text, voice transcripts, and context to automatically categorize feedback into 7 action types (critical bug, quick win, feature request, UX friction, praise, churn risk, innovation opportunity), plus emotion, effort, and impact scoring.